Incident Investigation
The pain
Every incident pulls a senior engineer away from their work to reconstruct context manually. Past similar incidents. Recent deploys. Related PRs. Affected services. Historical fixes. It takes 30+ minutes before the real debugging begins.
What Sagy does
When an alert fires, Sagy gathers:
- Prior incidents on the same service
- Related Slack discussions
- Recent PRs that touched the affected code
- Impacted downstream services
- Historical fixes and their owners
- Relevant runbooks
The outcome
Investigations start with context, not with reconstruction. Senior engineers stop being the bottleneck.