WiFi debugging, broadband CPE, gateways, and carrier-grade networking. Sagy's agent already understands the protocols, the chipsets, the management standards, and the failure modes that fill your ticket queue, then it learns how your team works.
Explore related pages: Wireless & Networking Agent 路 Integrations
Telecom devices live in the messiest environment imaginable: thousands of home networks, every ISP configuration, every interfering neighbor's access point, every legacy CPE still in the field. A subscriber reports dropped WiFi or a gateway that won't stay online, and before any real debugging starts an engineer spends hours recovering context, matching the firmware build, reproducing the RF or provisioning condition, and digging through old tickets for the same symptom.
The work is repetitive, mechanical, and never stops. Sagy's telecommunications agent is built to absorb it, patiently and consistently, across every WiFi, broadband, and networking ticket your team receives.
Out of the box, the telecommunications agent is preloaded with deep domain knowledge that generic AI tools simply do not have.
The agent runs on the engineer's laptop and connects directly to the CPE or gateway through serial, SSH, TR-069, or your existing test harness.
Reads the ticket, recovers prior context from your messaging tool, GitHub, and Jira history, identifies the exact firmware version, flashes the device, recreates the WiFi or provisioning condition, and retries across known telecom failure patterns, then delivers a structured report with logs and a first hypothesis.
Pulls together everything relevant to an incoming complaint, recent firmware changes touching the wireless or access stack, similar past tickets, and related team conversations, before the engineer opens a single tab.
When a new build is ready, the agent runs a pre-configured suite of reproduction workflows against your library of historical bugs, catching regressions in known failure modes before they reach QA or the field.
Every investigation becomes part of Sagy's memory. The first time a senior engineer resolves a tricky DFS or PON ranging issue, the next engineer to hit it sees the prior investigation immediately, with the full trace, logs, and resolution.
Encoded as a Sagy Skill once, then run consistently on every investigation across CPE, gateways, and ONTs.
The agent matches firmware versions against your internal storage, with your naming and release conventions.
The way your team brings up interfaces, configures test SSIDs and ACS, and captures packet and RF logs. The agent runs your procedure, not a generic one.
Every ticket, investigation, Slack thread, and Teams conversation becomes part of the agent's memory. The more your team uses Sagy, the faster it recognizes patterns specific to your platform.
The agent knows your repos, your branch conventions, and which commits to suspect when a broadband or WiFi regression appears.
If your engineers spend a meaningful chunk of their week on bug reproduction, context recovery, or repetitive firmware investigation, this agent is built for you.
Years debugging the same broadband and wireless devices you're building, watching the same patterns play out across team after team, carrier after carrier. The telecommunications agent isn't a generic AI tool with a marketing skin, it's a domain-specific agent shaped by real work, and it ships with that experience preloaded.
We're working with a small number of design partners to push this further. If you build telecom devices for a living and the work described on this page sounds painfully familiar, we should talk.
We're deliberately taking on a small number of teams to make sure each one gets a deeply tailored agent.
