🏆Finalist, Belgium Startup Awards 2026·Backed by Start it @KBC Accelerator
🏆Finalist, Belgium Startup Awards 2026·Backed by Start it @KBC Accelerator
🏆Finalist, Belgium Startup Awards 2026·Backed by Start it @KBC Accelerator
🏆Finalist, Belgium Startup Awards 2026·Backed by Start it @KBC Accelerator
Sagy

Platform

The AI investigation layer for engineering teams.

Sagy helps software, firmware, and hardware teams investigate incidents faster, reduce repeated context hunting, and keep proven fixes available for the next issue.

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HomeSee how Sagy helps engineering teams reduce investigation time.Incident Investigation AgentGather evidence across tools and surface the next action faster.Engineering MemoryPreserve decisions, fixes, and investigation paths automatically.Sagy in ActionFind the Sagy page that matches your team’s use case.

Solutions

Focused pages for each engineering investigation problem.

Whether your team ships software, firmware, hardware, or connected devices, Sagy helps recover context and turn investigations into reusable workflows.

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Software Incident AgentInvestigate production issues across tickets, code, logs, and docs.Hardware & Embedded AgentInvestigate customer-reported device issues with firmware, serial, SSH, and lab context.Wireless & Networking AgentInvestigate WiFi, Bluetooth, Zigbee, Matter, and networking failures.Engineering MemoryMake every resolved incident easier to investigate next time.Onboarding AgentsHelp new engineers learn from your team’s real decisions and workflows.

Workflows

Named workflows, not vague automation.

Sagy follows the exact operational workflows your engineers repeat today, then improves them with every validated investigation.

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Slack, Jira & GitHubConnect the conversation, ticket history, and code changes behind an issue.Firmware ReproductionSpend less time rebuilding setups before embedded debugging starts.Tool IntegrationsConnect the tools where incidents, code, docs, logs, and decisions already live.Confluence AlternativeKeep engineering knowledge alive without relying on stale wiki pages.Investigator DemoWatch how Sagy turns an inbound issue into a structured investigation.

Learn

Practical guides for engineering investigation.

Read focused content on MTTR, root-cause workflows, customer bugs, embedded reproduction, and secure AI agents for engineering teams.

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Security & DeploymentReview private deployment, human approval, auditability, and access control.Blog IndexRead practical articles for engineering teams investigating complex issues.Reduce MTTRLearn how repeatable incident investigation lowers resolution time.Root-Cause WorkflowFollow a source-backed workflow for engineering root-cause analysis.Slack Jira GitHub IncidentsConnect conversations, tickets, and code changes during incidents.Customer Bug WorkflowTurn customer reports into structured engineering investigations.Incident KnowledgeSee how AI agents preserve fixes, evidence, and decisions.Embedded Bug ReproductionLearn why reproducing customer bugs can take days before debugging begins.Static Knowledge BasesSee why static docs miss the decisions engineers need during incidents.Purpose-Built AgentsUnderstand why focused agents outperform generic assistants for engineering work.

Company

Company, hiring, and policy pages.

Learn who is building Sagy, how we handle data, and where we are hiring.

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TeamMeet the team building Sagy for engineering organizations.CareersExplore opportunities to help build the AI investigation layer.PrivacyUnderstand how Sagy handles customer information and product data.

Privacy Policy

We value your privacy and are committed to protecting your personal data.

Last updated: June 15, 2026

This Privacy Policy explains how LS Technologies BV ("sagy", "we", "our", or "us") processes personal data in connection with the sagy platform, our website, and related services. We adhere to the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

LS Technologies BV

Company number: BE 0794.614.595

Tax number: BE 0794.614.595

Avenue Fond des Cloches 31

1300 Wavre, Belgium

📧 admin@sagy.ai

2. What Data We Collect

We may collect and process the following categories of personal data:

Account & Contact Data

name, email, company, role, login credentials.

Usage Data

activity within sagy (e.g., searches, knowledge captured).

Communication Data

support requests, chat interactions, email correspondence.

Technical Data

IP address, browser type, operating system, cookies, and logs.

We only process personal data when there is a legal basis (contractual necessity, legitimate interest, consent, or legal obligation).

3. Purpose of Processing

We process data for the following purposes:

Provide Services: operate, maintain, and improve sagy.
Customer Support: respond to inquiries, fix issues, and provide updates.
Security: protect accounts, detect misuse, and ensure system stability.
Analytics & Product Improvement: understand usage trends to improve features.
Compliance: meet legal obligations and resolve disputes.

We do not sell or share personal data for marketing purposes.

4. Cookies

We use cookies and similar technologies to:

  • Ensure secure operation of the platform.
  • Measure website performance (analytics).
  • Improve user experience.

You can manage or disable cookies in your browser settings. Essential cookies remain active to ensure service functionality.

5. Data Sharing

We only share your personal data with:

Service providers (e.g., Azure hosting, analytics tools) under GDPR-compliant agreements.
Legal authorities when required by law or to protect our rights.

All services are hosted on Microsoft Azure data centers in the European Union.

6. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

7. International Transfers

By default, sagy data stays within the European Union (EU). If data is transferred outside the EU (e.g., third-party service providers), we ensure safeguards such as the EU Standard Contractual Clauses (SCCs) or adequacy decisions.

8. Your Rights

Under GDPR, you have the following rights:

✓Right of access (get a copy of your data)
✓Right to rectification (correct inaccurate data)
✓Right to erasure ('right to be forgotten')
✓Right to restrict processing
✓Right to data portability
✓Right to object to processing (e.g., for marketing)

To exercise your rights, contact us at admin@sagy.ai. You may also lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).

9. Security

We implement appropriate technical and organizational measures to protect personal data, including encryption, access control, monitoring, and regular security updates.

10. Children

sagy is not intended for minors under 18. If we become aware of data related to minors, we will promptly delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at: https://www.sagy.ai/privacy-policy.

12. Contact

For questions about this Privacy Policy, please contact us at:

📧 admin@sagy.ai

📍 LS Technologies BV

Avenue Fond des Cloches 31, 1300 Wavre, Belgium

Company number: BE 0794.614.595

Tax number: BE 0794.614.595

Have Questions About Privacy?

We're here to help. Contact us if you have any questions about this policy or how we handle your data.

Ready to test Sagy?

Schedule a demo for your engineering investigation workflow.

Bring a real customer-reported hardware, firmware, or device issue. We will show how Sagy gathers context, runs the workflow, and preserves the investigation as reusable engineering memory.

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sagy

The AI investigation layer for engineering teams shipping software, firmware, hardware, and wireless systems.

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